Third-Party Links
This section hereby states that our website
(www.shipa1.com) includes third-party social
links, however, it is vital to keep in mind that we cannot be held responsible or
accountable for the privacy policies or terms & conditions of any third-party links.
Insurance Responsibility and Claims Process
The carrier/transporter has primary insurance responsibility during the transit of your
vehicle. All claims will be settled at the actual cost. All claims are to be made to the
actual carrier/transporter who transported your vehicle(s). Refer to the
carrier/transporter's bill of lading for information regarding the claim process. The
customer agrees that this is the only contract between the parties covering the arrangement
of transport and no other agreements or contracts are in effect until the arrangement of
schedule has been made with an authorized carrier, at this time the carrier/transporter's
contract and bill of lading will be in effect immediately. No claims or legal action of any
kind may be initiated against the transport broker. All claims for damage must be made to
the carrier/transporter
Exclusions from Liability
The carrier/transporter will not be responsible for any damages caused by freezing of the
engine, cooling system, batteries, or due to leaking fluids, etc. The carrier/transporter
will not be responsible for any exhaust system, mufflers, tail pipes, or any mechanical
function damage including engine, transmission, rear end, drive trains, wiring systems, air
bags, clutches, computerized components (anything that is mechanical or electrical). The
carrier/transporter will not be responsible for any convertible tops that are loose, torn,
or have visible wear. This includes any canvas or material coverings.
Customer Responsibilities for Vehicle Preparation
The customer is responsible for preparing the vehicle for transport, including disarming any
alarms, removing loose parts, accessories, hanging spoilers, etc. Any part of the vehicle
that falls off during transport is the customer's responsibility including damages caused to
any other vehicles involved.
Auto Rental Policy
No auto rental will be honored for delays, damage, accidents, acts of God, or for any other
reason.
Reposting Fee for Unavailable Vehicles
If a carrier/transporter is sent to acquire the vehicle and it is not there, is unavailable,
has been moved, or cannot be 7 up for any other reason, the customer authorizes ShipA1
Transport to charge an additional $100 reposting fee will be added to your transport order
for the reposting of your order to our dispatching department for rescheduling, depending on
the first available date given at the time the service order was placed.
Designation of Pickup/Delivery Agent
The vehicle owner or customer must in their absence, designate a person to act as their agent
at the point of pickup or delivery. Which will be noted on the order form. The
customer/Shipper can be notified for pickup a minimum of 3-24 hours.
Payment Terms and Delivery Attempts
All vehicles to be delivered with a balance owing shall be paid by CASH or CASHIER'S CHECK
ONLY (U.S. Dollars) payable to the carrier/transporter. Should delivery be attempted after
proper notification (3-24 hours voice notification to phone numbers provided by
customer/shipper) and the customer/shipper or his designated agent do not have proper funds
or is unavailable to receive the delivery, vehicle(s) will be taken to and left at the
nearest terminal, where the shipper is responsible and will have to retrieve, pay for
storage or redelivery fees. It is the customer's responsibility to have payment in full when
the carrier/transporter arrives. If the carrier/transporter notices that he is unable to
drive to the address at the time of delivery the customer agrees to meet the
carrier/transporter at a nearby location. The customer agrees that the vehicle will be
stored at the customer's expense if the payment cannot be made by cash or cashier's check.
If the customer cannot accept delivery, the vehicle will be stored at the customer's
expense.
Non-Operable Vehicle Fee
The customer agrees that should this vehicle become inoperative for any reason at pickup or
during transport, a $150 non-operable fee will be assessed to the customer at the time of
delivery.
Liability Limitations and Content Verification
The carrier/transporter will not be responsible for any damages not resulting from
carrier/transporter negligence. The customer verifies the vehicle is free of contents, to
and including the trunk, therefore ShipA1 Transport and the assigned carrier/transporter do
not take any responsibility for personal items left inside the vehicle.
Damages Exception Process
Exceptions for damages must be noted on the post-transport inspection form at the time of
delivery, any claim for damages not documented on the post-trip inspection form will not be
honored.
Legal Venue for Claims and Litigation
All claims, litigation, or legal action must have a right of venue in the state of Maryland,
County of Baltimore, in the Superior Court.
Cancellation Policy
You may cancel your order at any time; cancellations must be made in writing by fax or email.
ShipA1 Transport has a $99.00 cancellation fee. If you cancel your transport before your
vehicle(S) is assigned to a carrier. If a booked order is cancelled after being assigned to
a carrier there is a $199.00 charge which you agree to be charged. However, if your vehicle
is not scheduled for pickup within 30 days from your first available date, you are entitled
to a full refund of your deposit.
Right to Refuse Service
We reserve the right to refuse service to anyone who violates any of the terms and conditions
written above. Or for any other reason, we feel necessary. Threats, harassment, etc. will
result in the immediate cancellation of your service order and the administrative fee will
not be refunded as we have actively worked on your order, the remainder of your deposit will
be refunded.
Disclaimer:
Shipa1 transport disclaims all responsibility for specific pickup or delivery dates, which
are only estimates and not guaranteed. shipa1 transport acts only as a broker and does not
guarantee the reliability or performance of the designated carrier/transporter. Any delays
or damages that arise during the transportation process are not the responsibility of shipa1
transport.
Shipa1 transport disclaims any liability for damages to vehicles or personal belongings,
including but not limited to damages caused by freezing, leaking fluids, mechanical
malfunctions, or wear and tear. The customer acknowledges and agrees that, as per their bill
of lading, all claims for damages must be made directly to the carrier/transporter, who
assumes primary insurance responsibility during transit. The customer is responsible for
preparing the vehicle for transportation and agrees that any damages resulting from failure
to do so, including damages caused by loose parts or accessories, are not the responsibility
of shipa1 transport or the carrier/transporter. In the event of vehicle failure, the
customer agrees to pay a non-operable fee, shipa1 transport disclaims all liability for
damages not caused by carrier/transporter negligence.
As stated in our cancellation policy, cancellation of orders may result in cancellation fees.
Shipa1 Transport also reserves the right to refuse service to anyone who violates the terms
and conditions outlined herein or for any other reason deemed necessary.
In conclusion, Shipa1 Transport disclaims all responsibility for damages, delays, or other
issues related to vehicle transportation, & customers are advised to read and accept the
terms and conditions of services before working with Shipa1 Transport for transportation
services.
Limitations of Liability
Ship A1 Transport upholds liability limitations about any unforeseen issues that may arise
during shipment. It's important to understand that Ship A1 Transport will not be liable for
any issues brought on by other carriers or transporters. Customers using our services must
agree to adhere to these liability limitations, which are firmly based on legal principles.
Changes to Terms & Conditions
This section highlights that users must know changes or modifications shall be made to the
terms & conditions anytime, and the following updates shall be notified to the users or
customers immediately, it is Ship A1 Transport’s top priority to maintain transparency and
customer awareness regarding any updates or modifications to the terms & conditions.
If you have any questions regarding the terms and conditions, send us an e-mail at
shawntransport@shipa1.com
